support requests issueshttps://gitlab.in2p3.fr/jupyterhub-paris-saclay/support-requests/-/issues2021-09-28T07:40:44+02:00https://gitlab.in2p3.fr/jupyterhub-paris-saclay/support-requests/-/issues/26OAuth cookie expiring, causing "Forbidden" errors upon saving files2021-09-28T07:40:44+02:00Nicolas ThiéryOAuth cookie expiring, causing "Forbidden" errors upon saving filesSymptoms:
- In the notebook: saving failed, showing a "Forbidden" error
- In the logs:
```
[I 2021-09-21 09:28:50.206 SingleUserNotebookApp log:189] 200 GET /jupyter/user/xxx@yyy/api/contents/M1%20ISMH?type=directory&_=1632215401
727 (...Symptoms:
- In the notebook: saving failed, showing a "Forbidden" error
- In the logs:
```
[I 2021-09-21 09:28:50.206 SingleUserNotebookApp log:189] 200 GET /jupyter/user/xxx@yyy/api/contents/M1%20ISMH?type=directory&_=1632215401
727 (xxx@yyy@127.0.0.1) 2.69ms
[W 2021-09-21 10:26:16.081 SingleUserNotebookApp auth:314] No Hub user identified for request
[W 2021-09-21 10:26:16.082 SingleUserNotebookApp auth:552] Token stored in cookie may have expired
[W 2021-09-21 10:26:16.082 SingleUserNotebookApp zmqhandlers:275] Couldn't authenticate WebSocket connection
```
This may be related to the [OAuth cookie improvement in JupyterHub 1.4](https://jupyterhub.readthedocs.io/en/stable/changelog.html#id1). So upgrading from our current 1.3 to 1.4 as soon as it is released might fix the problem.
Potential mitigation: avoid long sessions? Explicitly
doing a Control-Panel -> Stop my server, say during
lunch breaks?
cc: @marcol480, @marchalhttps://gitlab.in2p3.fr/jupyterhub-paris-saclay/support-requests/-/issues/9Login through Université Paris Saclay failed on 2020/10/052020-10-06T22:36:34+02:00Nicolas ThiéryLogin through Université Paris Saclay failed on 2020/10/05On Monday, my students that used to select "Paris Saclay" rather than
"Paris Sud" as institution could not log in. About 10/20 of them reported
it to me.
This seems to be working again.
cc: @marcol480, @philippoOn Monday, my students that used to select "Paris Saclay" rather than
"Paris Sud" as institution could not log in. About 10/20 of them reported
it to me.
This seems to be working again.
cc: @marcol480, @philippohttps://gitlab.in2p3.fr/jupyterhub-paris-saclay/support-requests/-/issues/8jupyterhub down (with mesocenter?) ~ 8pm-11pm2020-09-29T11:35:53+02:00Nicolas Thiéryjupyterhub down (with mesocenter?) ~ 8pm-11pm